Archive

(Archive) How to: Fix Minor Cosmetic Damage (Dent, Crack, Scratch) on Wooden Products
Scratches CMP116653 Questions to ask: Guidelines: What is the degree of the scratch? Where is the affected area? How prominent is it?...
Wed, 7 May, 2025 at 4:50 AM
(Archive) Info: Resolution Tier
Refer to the following diagram for information on the resolution tier you can provide a customer and the order in which they are to be provided. Where p...
Mon, 19 May, 2025 at 2:59 AM
(Archive) Info: Escalation Guide for Quality Issues
TABLE OF CONTENTS Purpose: Escalation Channels: Escalation Template: Purpose: This guide outlines the appropriate escalation channels for quality-...
Wed, 13 Aug, 2025 at 3:39 AM
(Achieve) How to: Manage Blake Oversold Orders on Amazon
TABLE OF CONTENTS What is this KB about? Cancellation Workflow for Blake Orders FlowChart Process Flow What is this KB about? Due to a flaw in ...
Wed, 13 Aug, 2025 at 3:57 AM