Archive
Scratches CMP116653 Questions to ask: Guidelines: What is the degree of the scratch? Where is the affected area? How prominent is it?...
Wed, 7 May, 2025 at 4:50 AM
Refer to the following diagram for information on the resolution tier you can provide a customer and the order in which they are to be provided. Where p...
Mon, 19 May, 2025 at 2:59 AM
TABLE OF CONTENTS Purpose: Escalation Channels: Escalation Template: Purpose: This guide outlines the appropriate escalation channels for quality-...
Wed, 13 Aug, 2025 at 3:39 AM
TABLE OF CONTENTS What is this KB about? Cancellation Workflow for Blake Orders FlowChart Process Flow What is this KB about? Due to a flaw in ...
Wed, 13 Aug, 2025 at 3:57 AM
TABLE OF CONTENTS Objective: Step-by-step process flow Step 1 – Fill in the details using the template provided in your internal notes. Step 2 – Escala...
Tue, 18 Nov, 2025 at 4:36 AM
TABLE OF CONTENTS Customer Feedback Follow-Up Process Here are some common scenarios where this applies: Mopio Club Registration or Warranty Activati...
Tue, 18 Nov, 2025 at 7:03 AM