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How to: Open or Close a Freshdesk Ticket After Chat Support
TABLE OF CONTENTS Objective: Step-by-Step Process Flow Step 1: Tap Resolve to close the ticket Step 2: Select Resolve and Create Ticket in Support D...
Wed, 19 Nov, 2025 at 5:17 AM
How to: Handle LiveChat and Manage Corresponding Tickets
TABLE OF CONTENTS What is a LiveChat? Step-by-Step Process Final Follow-Up for Unresponsive Customers Special Cases – Escalations Steps for Reso...
Tue, 13 May, 2025 at 2:19 AM